An SAS RAID array has severely degraded and gone offline A systems administrator examines the syslog, and the point of failure is not obvious. Which of the following techniques should the administrator use to identify the issue (Select two).
Correct : C, F
Clicking and grinding noises indicate mechanical drive failure.
SMART data provides insights into the health and status of drives, helping identify failing components in the RAID array.
Why Not A (Run a magnet): This would damage drives.
Why Not B (Check if one drive is not level): Physical leveling is irrelevant.
Why Not D (Check OS logs): OS logs may provide limited information for RAID arrays.
Why Not E (Update RAID controller firmware): While important, it does not diagnose drive failure.
CompTIA A+ Exam Reference: Core 1 (220-1201), Section 3.3, storage troubleshooting.
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A user prints a spreadsheet in duplex mode. The spreadsheet is difficult to read because some of the columns spill onto the second side of the page. Which of the following should the user do to prevent the issue but still print on both sides of the page?
Correct : C
Comprehensive and Detailed In-Depth
Changing the page orientation(e.g., fromportrait to landscape) allows wider columns to fit on one side of the page. This maintains readability while continuing to use duplex printing.
Option A:Disabling duplex defeats the goal of printing on both sides.
Option B:May help, but could make the document harder to read if the font is too small.
Option D:Unlikely to resolve formatting issues related to layout and dimensions.
CompTIA A+ Core 1 Exam Objective Reference:
Objective 3.7: Given a scenario, troubleshoot common printer problems.
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[Networking]
A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?
Correct : C
Comprehensive and Detailed Explanation From Exact Extract:
A DHCP reservation binds a specific MAC address to an IP address so the device always receives the same IP from the DHCP server. This ensures network devices like printers maintain consistent connectivity and availability even when the IP pool is low.
Reference: 'CompTIA A+ Complete Study Guide' by Quentin Docter -- Chapter 18, page 1252.
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A technician has just installed a new SSD into a computer, but the drive is not appearing. Which of the following is most likely the reason's?
Correct : D
Improper seating is the most common reason an SSD isn't recognized. Ensuring it is correctly connected resolves the issue.
Why Not A (Faulty SSD): A faulty SSD is possible but less likely than an installation issue.
Why Not B (Not formatted): Formatting affects data usability, not drive detection.
Why Not C (Incompatibility): SSD compatibility issues are rare with modern hardware.
CompTIA A+ Exam Reference: Core 1 (220-1201), Section 3.3, storage troubleshooting.
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A user brings a laptop to work every morning, correctly seats it in the docking station and then opens the laptop to begin work with no issues After the user left the laptop at home during a two-week vacation the laptop is no longer working. Upon returning to the office, the user reports that the keyboard and display are no longer working Which of the following should the technician ask the user to do first?
Correct : B
Reasoning: Many docking stations provide power and functionality only when the laptop is properly powered on. If the laptop was powered off (e.g., during the vacation), docking it will not automatically turn it on. The technician should first ensure the laptop is powered on by pressing the power button.
This is a common troubleshooting step when laptops in docking stations appear non-functional.
Relevance to CompTIA A+ Core 1: This falls under Objective 5.2, which covers diagnosing and resolving common laptop and mobile device issues.
Why the Other Options Are Incorrect:
A . Ensure the docking station is plugged in:
While ensuring power to the docking station is important, the scenario specifies that the issue occurred after a vacation. The likelihood of the docking station losing power coincidentally during the vacation is low. Verifying the laptop's power state should be the first step.
C . Plug the laptop in and let it charge overnight:
There is no indication the laptop's battery is drained. While charging could resolve a dead battery, the user is more likely experiencing an issue where the laptop is powered off but docked, so charging overnight is not the best first step.
D . Connect the laptop directly to the network:
A network connection will not resolve the primary issue of the keyboard and display not working. Addressing the laptop's power state is a higher priority.
Practical Example:
If a user returns from a vacation and places a powered-off laptop into a docking station, it may not automatically power on. Pressing the power button ensures the laptop is operational and communicating with the docking station.
CompTIA A+ Exam Objective Alignment:
Objective 5.2: Troubleshooting common laptop issues, including power, display, and peripheral connectivity.
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