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Master Genesys GCX-GCD Exam with Reliable Practice Questions

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Last exam update: Apr 28,2025
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Question 1

The purpose of the Genesys Cloud CX API Change Management Policy is to articulate the agreement between our customers, partners, and the Genesys Cloud CX development team regarding API management and notification changes.

Choose all the Genesys Cloud CX API Change Types applicable to this scenario. (Choose four.)


Correct : B, C, D, F


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Question 2

You can schedule a callback using a POST request to /api/v2/conversations/callbacks. The only required parameters when creating a callback are ''callback number'' and either ''queueld'' or ''routingData''.

What is the difference between ''queueld'' and ''routingData''?


Correct : C


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Question 3

What is the timeout period for reconnecting the chat session?


Correct : A


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Question 4

Which identifier do you need to provide in the missing section to use the following GET method?

https://api.{{environment}}/api/v2/flows/{___}


Correct : C


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Question 5

What level of permissions does a user require to view the organization settings?


Correct : A


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